Are you second English language speakers who work in hospitality or health services? Are you planning to work in an international setting, or perhaps moving to an English-speaking country?
To help you gain confidence, we offer quality English courses tailored just for you.
English for health professionals
Learning conversational English is different from learning English for health practices. While we might get by with just knowing limited vocabularies, as health professionals there are a whole lot more specific phrases and industry terminologies we need to know in order to be … Read more
Writing a business report shouldn’t be a burden, and it shouldn’t be hard. Here are some of our favourite tips to hand in a masterpiece business report every time.
1. Don’t start from scratch
Odds are some of your colleagues or senior have made similar reports in the past. Ask them for a copy and start from there. It saves a lot of time and honestly, it’s always easier to not start on a blank page.
2. Always follow company guidelines
Before googling for business report templates, make sure that … Read more
We send a lot of emails everyday. Sometimes it can be only a few, but on a busy day we can send up to 70 emails a day.
Or even more.
Email has now become such an important communication tool in business. As an average worker can get 30 emails per day, how do you make sure that yours is read? Especially if you are sending it to a very busy person…
Here is the guideline to help you write better emails.
1. Be brief
Imagine the things that are … Read more
In the past few posts, we have covered a lot about English skills and how important it is to be able to speak, write and listen well. However, we would once again emphasise on the importance of becoming a better English writer.
Writing, perhaps, is the hardest skill to develop in learning a new language. In meeting face-to-face with other people, even when our English is below the expected standard of Professional Business Communication, we can at times still get by with some level of confidence, jokes and body language. … Read more
Now, you are able to talk to your colleagues using English. Your English has gotten better and you now feel more confident in talking in social settings. However, you have an upcoming presentation with the senior management of a potential client company and you feel like you are back to square one. How should you prepare for an English presentation in an environment outside your comfort zone?
Presenting in English is not easy. Presenting by itself is already a nerve-racking experience, especially when you have an important project to win. … Read more
If you are reading this article, odds are you want to improve your English language skills. But sometimes you hit a brick wall and utter this question: Why is learning English hard?
Perhaps you are okay with reading. Perhaps you pick up listening quite well. But what about your writing skills? What about your speaking skills?
It’s impossible to master a new language in a day, but perhaps we can speed up the journey quite a bit.
It’s all a matter of will
Some people pick it up easier than … Read more
We usually use English in writing emails and reports at work. We use English to talk to our multinational colleagues.
While being able to speak and write in English is essential, less emphasis has been put on English grammar, spelling and punctuation; although it is equally important as it shows our level of professionalism.
Here are some top writing tips and how you can implement them in emails and reports:
1. Use correct punctuation
It is important to put punctuation correctly as it will determine whether or not a piece … Read more
Do you lack the confidence in talking to native speakers? Fear not, we’ve been there, and done that too. Here are some of our proven tips to boost your confidence level when trying to improve your English.
1. Stay calm
When you’re nervous, your words may sound jumbled up and unclear. Perhaps your English is already good, but that shaky voice wrecks your confidence and makes the person you are speaking to unable to understand what you are saying. Stay calm. Take a deep breath, and just talk. Remember, it’s … Read more
Have you just been promoted into a supervisory role? Are you a manager who needs to supervise many team members? Here are the five important skills you need to master:
1. Delegation skills
Supervisors can’t do everything by themselves, and most importantly, effective supervisors know that they can’t do everything. Instead, they need to delegate.
Delegation itself is not an easy thing. A supervisor needs to transfer his or her decision-making authority to another employer who has the capabilities to do such task. However, he or she still has the … Read more
Being able to negotiate is a very important skill to have in the workplace, whether it is to your boss or to your clients. However, not many people have the skills to negotiate well.
Here are five ways you can do to improve your negotiating skills:
1. Seek a win-win outcome
Of course, you would like to win. However, what’s better than winning is to win together. When you are happy, the other party is happy as well. This way, your clients will be more open towards whatever it is … Read more